Return Policy

Last updated:

We provide event décor and furniture rentals in the United States from our base in Indianapolis, Indiana. Our rentals serve weddings, parties, and corporate events. Items are picked up from your venue after your event. This policy explains cancellations, changes, and how we handle returns and damage for event furniture and décor rentals.

Scope and Location

This Return Policy applies to our rental of décor and furniture for celebrations in the United States. We are located at 1125 E Brookside Ave suite d03, Indianapolis, IN 46202, United States. We serve customers across the U.S. for weddings, corporate events, and private parties, including in Indiana and the Indianapolis area. Rental items remain our property and are picked up from your event venue after your celebration.

Rental Period

Rented event furniture and décor remain our property. You have use of the items for the agreed rental period (typically the event date plus delivery and pickup windows). Items must be available for pickup at the scheduled time at your U.S. venue.

Cancellations and Changes

Cancellation and change terms for event décor and furniture rentals will be set out in your rental agreement. Generally, cancellations made well in advance may receive a full or partial refund; late cancellations may incur fees. Contact us at our Indianapolis, Indiana office as soon as possible if you need to change or cancel your booking for your celebration or event in the United States.

Pickup and Condition

We will pick up items at the agreed time and location. Items should be in the same condition as at delivery, except for normal wear from approved use. Damage, loss, or excessive soiling may result in additional charges as specified in your rental agreement.

Refunds

Refund eligibility depends on the timing of cancellation and the terms of your booking. Deposit and payment terms are outlined in your rental agreement. Contact us for specific refund requests.

Contact

For questions about returns, cancellations, or damage for event décor and furniture rentals in the United States, contact us using the details on our contact page (Indianapolis, Indiana).

← Back to Home